Propane is delivered on a set delivery schedule. Our schedule is set up on a first call, first-serve basis. We ask all customers to call in to schedule delivery of propane when your tank reaches no less than 20%. If you call when you reach 20% (120-gallon tank-you will still have 24gallons of propane; 150-gallon tank- you will still have 30 gallons of propane; and 250-gallon tank-you will still have 50 gallons of propane) that will ensure that we will have time to schedule your delivery before your tank is empty.
Interruption In Scheduled Service (IISS) – Previously known as Same Day Delivery fee.
All Cash on Delivery (COD) – Will-Call Option customers must prepay for propane.
* Tampering Fee – $250.00 Tampering fee is incurred when customers connect or disconnect anything to TOUA propane equipment. All TOUA equipment is to be connected or disconnected by TOUA personnel ONLY. NO SMALL BBQ PROPANE BOTTLES OR OTHER EQUIPMENT MAY BE ATTACHED TO TOUA EQUIPMENT OR CONNECTIONS.