Cellular

Cellular Service

Cellular Service Through the Tohono O’odham Utility Authority

The Tohono O’odham Utility Authority partners with Verizon to provide cellular service throughout the Tohono O’odham Nation. Verizon’s coverage extends throughout most of the reservation, providing residents with the best possible cellular service. In addition to providing competitively priced cellular service plans, the TOUA also sells cellular phones. Stop into our office or call us for details on the types of phones we have in stock.

How to Establish Cellular Service

Residents who would like to sign up new cellular service with TOUA must be 18 years old, and a proof of age must be verified with identification such as a driver’s license, tribal identification, or a social security card.

Please contact our office at (520) 383-2236 to get more information about how to establish an account.

Cellular Rate Plans

We offer an unlimited plan and a student/military plan. All plans include unlimited nights and weekends, unlimited domestic nationwide mobile-to-mobile, domestic long distance, unlimited domestic data, and unlimited domestic text (SMS) and multimedia (MMS) messages. For our unlimited plans, night starts at 9:01 p.m. and ends at 5:59 a.m. Weekends begin at 9:01 p.m. on Friday and end at 5:59 a.m. on Monday. Rates are:

Cellular Phone Plans

Rates for other services:

We also provide phone insurance that covers defective phones, unintentional damage, and theft. Insurance does not cover water damage, abuse, and normal wear and tear. When possible, we replace phones with the same model, but a comparable device will be sent if the same model isn’t available. Insurance rates for our cellular phones:

Basic Phone

$5.99/month with $50 deductible

Smartphone

$7.99/month with $100 deductible

Feature Phone

$9.99/month with $150 deductible

Lost or Stolen Disconnection

In the event of a lost or stolen cellular phone, the customer is responsible for contacting TOUA’s NOC (Network Operations Center) to request immediate disconnection of service. The customer will be responsible for all billable charges until NOC enters the disconnect request and deactivates the customer’s account. When the customer requests service to be disconnected, NOC enters a disconnect service order which are time-stamped by the system; and this stamp will serve as the official disconnect time.

If you need to disconnect your phone due to it being lost or stolen and it is after regular business hours. Our office can be reached 24 hours a day, 7 days a week by calling the automated system at (520) 383-2236 and pressing the appropriate number for the department needed.

Contact us for additional information.

Please contact us for more information about cellular or other utility services from TOUA.