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If you are facing hardships, we are here to help. Please call us at (520) 383-2236 to discuss your options with our account agent.
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What is Elderly and Low-Income Subsidy?
Subsidy was approved by the Legislative Council to assist qualified elderly and low-income members living on the Tohono O'odham Nation.
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We offer new devices through our computer purchase program. Give us a call and we can review what you want, accessories as well.
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Tohono o'odham Utility Authority

Serving the Tohono O'odham Nation with Electricity, Telephone & Water Service

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Utility Services From the Tohono O’odham Utility Authority

We offer the following utility services to residents of the Tohono O’odham Nation:

Electric

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Water

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Telephone

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Internet

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TOUA News

Customer Appreciation Day 2025

𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝘼𝙥𝙥𝙧𝙚𝙘𝙞𝙖𝙩𝙞𝙤𝙣 𝘿𝙖𝙮! 🎉
Friday, October 17, 2025, 10 AM to 3 PM.
We’re throwing a monster bash just for you—costumes highly encouraged! Strut your stuff in our costume contest.
🎃Ghoulish games
🍭 Spooktacular snacks and treats
🍽️ Free lunch!
🎟️ Hourly prize drawings
📻 Tunes by KOHN
🕹 Gaming galore in the Game Room
Come on down for a fang-tastic time! We can’t wait to see you!
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Tohono O'odham Utility Authority

Tohono O'odham Utility Authority
5,524

Serving the Tohono O'odham Nation with electricity, telephone, internet, cellular and water/wastewat

Tohono O'odham Utility Authority

4 days ago

Tohono O'odham Utility Authority
Be advised that TOUA will be closed at noon TODAY until 2 pm. We appreciate your understanding. ... See MoreSee Less
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Tohono O'odham Utility Authority

1 week ago

Tohono O'odham Utility Authority
Notice - Tuesday, November 18, 2025, a second control valve will be repaired along the intertie line form Santa Rosa Ranch to Sil Nakya. This is the second phase of the repair along this route. Customers may experience low water pressure to a possible outage from 9:00 a.m. - 2:00 p.m. Please limit water usage during this time if possible. Thank you for your cooperation. ... See MoreSee Less
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Tohono O'odham Utility Authority

1 week ago

Tohono O'odham Utility Authority
Power will be shut off at 6:00 a.m.UPDATE: Power restored at 7:07am PLANNED POWER OUTAGEThe electric department will be conducting a planned power outage on Saturday, November 15, 2025 at 6:00 a.m. Estimated time is 2 hours, as TOUA personnel will be working at Quijotoa Substation in Covered Wells, AZ. Crew will be replacing equipment that was damaged from this past monsoon.The outage will affect the following: Sikul Himatk Wells, Mountian village, Lower Covered Wells, Upper Covered Wells, Papago Farms, Kots Kug, Dirtburn, Kupk, Santa Cruz, Picinemo, San Simon, San Simon School, Tohono O'odham High School, San Simon Health Clinic, Menagers Dam, Pia Oik, Gu Vo, Kuatch, Gunsight, Charco 27, South Hickiwan, Norith Hickiwan, Vaya Chin, Ventana, and Kaka.Will not affect Why, AZ: Desert Diamond Casino, Hickiwan RV park, Ajo Ambulance and TOUA Telephone cabinet. Should you have any questions, please contact our office at (520) 383-5821. Thank you! ... See MoreSee Less
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Tohono O'odham Utility Authority

2 weeks ago

Tohono O'odham Utility Authority
Notice - On Friday, November 14, 2025, TOUA will be touring the planned waterline route along IRR 27 and IRR 34 from Charco 27 to South Hickiwan with contractors for the waterline intertie project. Expected time will be from about 12:00 p.m. - 1:00 p.m. Please be aware of convoy of vehicles along that route during this time. Thank you. ... See MoreSee Less
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How Do I Sign-up For Telephone Service In My Home?
You would need to come into the telephone office at TOUA and complete the new service application. There is an installation fee of $38.00 for new service. If there has never been service there before, there are two documents that are needed before installation. 1) Land Assignment 2) District Resolution.
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Does TOUA require a deposit for new utility customers?
Yes. If you have never had a bill with TOUA the deposit amount is $400 Electric/Water services. You may call TOUA’s water and electric billing department for any questions you may have regarding the deposit. If you have had any type of service with TOUA and your account(s) are in good standing your deposit will be waived. You may not have to pay the deposit if you can provide a letter of credit from a previous utility company where you were not delinquent more than twice during a 12-month period. TOUA does require a completed customer information form. This form will provide basic information necessary to establish your account, such as billing address contact information etc. Customer Information Form.pdf
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What Do I Need to Do To Get Water Service from TOUA?
New service for water and wastewater includes: A district resolution or community resolution for the home/land site authorizing all utilities to be provided is needed. This would include electric, telephone, water/wastewater, and propane. There are various factors that will affect a new water customer. It is strongly recommended that the customer come to TOUA to obtain a check list of documents needed to acquire a water service line and for access to the wastewater (sewer) system. You may call (520) 383-5831 for detailed information.
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Will TOUA fill a tank that does not belong to them?
TOUA will fill a tank that belongs to a customer, if the customer comes in to apply for service. Once an application is on file, and propane is prepaid, a delivery can be scheduled. TOUA will not deliver to a competitor’s tank (Barnettes, Amerigas, etc.)
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What is network management?
Network management is the reasonable and nondiscriminatory enforcement of network usage policies and the management of bandwidth use and capacity. Network management includes congestion and security-protocol-management. While maintaining its network,TOUA is also promoting the dynamic benefits of an open and accessible Internet. So, the broadband experience of TOUA's customers will generally not be impacted by the industry. standard network management techniques used by Tohono O'odham Utility Authority.
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At TOUA, we’re dedicated to providing dependable utilities and outstanding customer service. Contact us for details on how to set up service.
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