Need to make a payment arrangement?
If you are facing hardships, we are here to help. Please call us at (520) 383-2236 to discuss your options with our account agent.
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Water Rate Increase
During the August 2024 billing period, the Tohono O’odham Utility Authority will be implementing a new water rate schedule.
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Do you qualify for Lifeline?
Lifeline is a federal program that lowers the monthly cost of phone and internet service.
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What is Elderly and Low-Income Subsidy?
Subsidy was approved by the Legislative Council to assist qualified elderly and low-income members living on the Tohono O'odham Nation.
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Need a computer, laptop, ipad, or security cameras? We can help!
We offer new devices through our computer purchase program. Give us a call and we can review what you want, accessories as well.
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Tohono o'odham Utility Authority

Serving the Tohono O'odham Nation with Electricity, Telephone & Water Service

Utility Services From the Tohono O’odham Utility Authority

We offer the following utility services to residents of the Tohono O’odham Nation:

TOUA News

New General Manager

The Tohono O’odham Utility Board of Directors is pleased to announce Ms. Kristan
Johnson as the new General Manager to oversee operations of the Tohono O’odham
Utility Authority (TOUA).
TOUA was created 55 years ago by the Tohono O’odham Nation, making it one of the
first tribal nations to provide utility services to its citizens. Located in southern Arizona,
the Nation’s land base spans 2.8 million acres and shares 65 miles of the international
border with Mexico.
From modest beginnings, TOUA has grown to provide electric, water/wastewater,
propane, telephone/cellular, and Internet services to its customers. We are proud that
95 percent of TOUA employees, including Ms. Johnson, are citizens of the Tohono
O’odham Nation.
Ms. Johnson previously served as TOUA’s Telephone Operations Manager, where she
was instrumental in building the fiber network throughout the Nation by successfully
obtaining competitive grant funding for these projects. In her new role, she will oversee
all operations provided by TOUA. With her extensive experience, Ms. Johnson is
dedicated to growth within the utility industry and committed to educating and enriching
our employees, customers, and stakeholders.

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Tohono O'odham Utility Authority

Tohono O'odham Utility Authority

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Serving the Tohono O'odham Nation with electricity, telephone, internet, cellular and water/wastewat

Power restored to the nation at 8:11 P.M. Thank you for your patience. Have a nice evening. ... See MoreSee Less
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UPDATE: Restoration time is 2 hours. Crews are diligently working to restore power to the nation. Thank you for your patience. ... See MoreSee Less
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ALERT: Power outage affecting the entire Tohono O’dham Nation. Reports of a downed power line. No estimated time of restoration. We will keep you posted. Thank you.toua.net/report-outage/ ... See MoreSee Less
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ALERT: Power outage affecting all communities east of Fresnal. Crews are en route. No estimated time of restoration. We will keep you posted. Thank you.UPDATE: Power restored at 4:46 P.M. ... See MoreSee Less
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How Do I Sign-up For Telephone Service In My Home?
You would need to come into the telephone office at TOUA and complete the new service application. There is an installation fee of $38.00 for new service. If there has never been service there before, there are two documents that are needed before installation. 1) Land Assignment 2) District Resolution.
More Telephone FAQs
Does TOUA require a deposit for new utility customers?
Yes. If you have never had a bill with TOUA the deposit amount is $400 Electric/Water services. You may call TOUA’s water and electric billing department for any questions you may have regarding the deposit. If you have had any type of service with TOUA and your account(s) are in good standing your deposit will be waived. You may not have to pay the deposit if you can provide a letter of credit from a previous utility company where you were not delinquent more than twice during a 12-month period. TOUA does require a completed customer information form. This form will provide basic information necessary to establish your account, such as billing address contact information etc. Customer Information Form.pdf
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What Do I Need to Do To Get Water Service from TOUA?
New service for water and wastewater includes: A district resolution or community resolution for the home/land site authorizing all utilities to be provided is needed. This would include electric, telephone, water/wastewater, and propane. There are various factors that will affect a new water customer. It is strongly recommended that the customer come to TOUA to obtain a check list of documents needed to acquire a water service line and for access to the wastewater (sewer) system. You may call (520) 383-5831 for detailed information.
More Water FAQs
Will TOUA fill a tank that does not belong to them?
TOUA will fill a tank that belongs to a customer, if the customer comes in to apply for service. Once an application is on file, and propane is prepaid, a delivery can be scheduled. TOUA will not deliver to a competitor’s tank (Barnettes, Amerigas, etc.)
More Propane FAQs
What is network management?
Network management is the reasonable and nondiscriminatory enforcement of network usage policies and the management of bandwidth use and capacity. Network management includes congestion and security-protocol-management. While maintaining its network,TOUA is also promoting the dynamic benefits of an open and accessible Internet. So, the broadband experience of TOUA's customers will generally not be impacted by the industry. standard network management techniques used by Tohono O'odham Utility Authority.
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Set Up Your Service Today

At TOUA, we’re dedicated to providing dependable utilities and outstanding customer service. Contact us for details on how to set up service.
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