Telephone

TOUA Offers Residential Telephone Service

Advantages of Using A Landline Phone Service

The Tohono O’odham Utility Authority has been supplying the Tohono O’odham Nation with landline phone service for more than 25 years, and we provide residential and business services. We’re committed to improving our phone service with new and updated technology, like the recently expanded fiber optics throughout the Nation. We take every opportunity to utilize new advancements to give our customers better service.

TOUA’s telephone department is staffed with employees who have years of experience in telephone switching, telephone installation and repair, and computer networking. We value our employees and consistently provide them with new training that keeps them up to date with current technology.

Contact us to learn more about our telephone service and how to set up new service.

Do You Qualify for Discount Services From Lifeline?

Customers living on Tribal lands can receive up to $34.25 off phone or internet service.

Eligibility

You may qualify for a discount if you live on Tribal lands AND provide proof for any ONE of the following:

Your income is at or below 135% of the federal prverty guidelines, OR
You participate in any ONE of these government benefit programs:
- Supplemental Nutrition Assistance Program (SNAP)
- Medicaid
- Federal Public Housing Assistance (FPHA)
- Veterans Pension and Survivors Benefit
- Supplemental Security Income (SSI)
- Bureau of Indian Affairs General Assistance
- Tribal Head Start (income based)
- Tribal Temporary Assistance for Needy families (Tribal TANF)
- Food Distribution Program on Indian Reservations Assistance

Customers may visit our office to apply. More information is available on the Lifeline Support website lifelinesupport.org/tribal-benefit/

RECERTIFICATION

Each year, Lifeline will conduct a check to ensure you still qualify for the benefit. Lifeline will review database that can verify your participation in qualifying programs.

Lifeline will send you a letter asking you to recertify your benefit ONLY if they are unable to confirm you are still eligible.

What to do if asked to recertify:

Call (855) 359-4299 OR
complete the form online at LifelineSuppport.org OR
Complete the recertification form and mail it to:

Lifeline Support

PO Box 9100

Wiles-Barre, PA 18773

If you think you qualify and need assistance, please visit our office or call Kathy Vance at (520) 383-2236.

The Lifeline program is administered by the Universal Service Administrative Company (USAC), under the oversight of the Federal Communications Commission (FCC).

The ACP is no longer accepting Applications

The Affordable Connectivity Program stopped accepting new applications and enrollments on February 8th. Barring additional funding from Congress, April is expected to be the last month enrolled households will receive the full benefit. Consumers had to be approved and enrolled with a service provider by 11:59 p.m. ET on February 7th to receive the ACP benefit.

ACP enrolled households are strongly encouraged to carefully review written notices that we have mailed and from the Universal Service Administrative Company (USAC), the ACP administrator, about the ACP wind-down.

If you have any questions, please call our office at (520) 383-2236.

Contact TOUA for Telephone Service Details

If you have questions about telephone landline service from TOUA, please contact us.