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Need to make a payment arrangement?
If you are facing hardships, we are here to help. Please call us at (520) 383-2236 to discuss your options with our account agent.
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Water Rate Increase
During the August 2024 billing period, the Tohono O’odham Utility Authority will be implementing a new water rate schedule.
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Do you qualify for Lifeline?
Lifeline is a federal program that lowers the monthly cost of phone and internet service.
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What is Elderly and Low-Income Subsidy?
Subsidy was approved by the Legislative Council to assist qualified elderly and low-income members living on the Tohono O'odham Nation.
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Need a computer, laptop, ipad, or security cameras? We can help!
We offer new devices through our computer purchase program. Give us a call and we can review what you want, accessories as well.
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Tohono o'odham Utility Authority

Serving the Tohono O'odham Nation with Electricity, Telephone & Water Service

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Utility Services From the Tohono O’odham Utility Authority

We offer the following utility services to residents of the Tohono O’odham Nation:

Electric

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Water

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Telephone

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Internet

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TOUA News

Tohono O'odham Nation Rodeo & Fair

Join us at the Tohono O’odham Nation 86th Annual Rodeo & Fair on Saturday, February 1, 2025! We will be sharing information about our services, offering TOUA swag, and raffle prizes.

This year, we’re introducing something fresh and thrilling: a gaming tournament! Stay tuned for more details.

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A grey metal box on the side of a brick house containing wires that bring high speed internet service into a home

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Tohono O'odham Utility Authority

Tohono O'odham Utility Authority
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Serving the Tohono O'odham Nation with electricity, telephone, internet, cellular and water/wastewat

Tohono O'odham Utility Authority

2 weeks ago

Tohono O'odham Utility Authority
FREE EVENT!Don't forget to register for our Energy Education Symposium. The event will be on Thursday, March 13, 2025 starting at 10:00 a.m. at the Desert Diamond Casino and Hotel in Tucson, Arizona.This Symposium will be filled with valuable information from experts discussing energy efficiency and renewable energy as well as our O'odham grid.Scan the QR code or click the link forms.gle/HZuccBgxbb4ZXiWEAWe hope to see you there! ... See MoreSee Less

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Tohono O'odham Utility Authority

3 weeks ago

Tohono O'odham Utility Authority
Join us for a FREE event! On Thursday, March 13, 2025 for the Energy Education Symposium - O'odham O Ha'icu Mai! At Desert Diamond Casino and Hotel beginning at 10 am. We will have information on renewable energy, workforce development, energy efficiency, and about the Tohono O'odham Utility Authority power grid. We have tribal speakers who will discuss renewable energy projects in their areas. The event is free and we look forward to seeing you there!Scan the QR code to register or click on link: forms.gle/Hs2zuEiZFvNN1kYr8Brought to you by 7Skyline and Desert Diamond Casino. ... See MoreSee Less

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Tohono O'odham Utility Authority

3 weeks ago

Tohono O'odham Utility Authority
ALERTWe are experiencing an internet outage affecting Sells Section 3 (see picture) and all villages East of Sells .Estimated time of restoration is unknown at this time. We will keep you posted.UPDATED: Internet sevice was restored at 4:45 P.M. ... See MoreSee Less

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Tohono O'odham Utility Authority

4 weeks ago

Tohono O'odham Utility Authority
Join our team!If you're prepared for an exciting opportunity, we encourage you to apply! See our website for more information. toua.net/careers/ ... See MoreSee Less

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How Do I Sign-up For Telephone Service In My Home?
You would need to come into the telephone office at TOUA and complete the new service application. There is an installation fee of $38.00 for new service. If there has never been service there before, there are two documents that are needed before installation. 1) Land Assignment 2) District Resolution.
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Does TOUA require a deposit for new utility customers?
Yes. If you have never had a bill with TOUA the deposit amount is $400 Electric/Water services. You may call TOUA’s water and electric billing department for any questions you may have regarding the deposit. If you have had any type of service with TOUA and your account(s) are in good standing your deposit will be waived. You may not have to pay the deposit if you can provide a letter of credit from a previous utility company where you were not delinquent more than twice during a 12-month period. TOUA does require a completed customer information form. This form will provide basic information necessary to establish your account, such as billing address contact information etc. Customer Information Form.pdf
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What Do I Need to Do To Get Water Service from TOUA?
New service for water and wastewater includes: A district resolution or community resolution for the home/land site authorizing all utilities to be provided is needed. This would include electric, telephone, water/wastewater, and propane. There are various factors that will affect a new water customer. It is strongly recommended that the customer come to TOUA to obtain a check list of documents needed to acquire a water service line and for access to the wastewater (sewer) system. You may call (520) 383-5831 for detailed information.
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Will TOUA fill a tank that does not belong to them?
TOUA will fill a tank that belongs to a customer, if the customer comes in to apply for service. Once an application is on file, and propane is prepaid, a delivery can be scheduled. TOUA will not deliver to a competitor’s tank (Barnettes, Amerigas, etc.)
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What is network management?
Network management is the reasonable and nondiscriminatory enforcement of network usage policies and the management of bandwidth use and capacity. Network management includes congestion and security-protocol-management. While maintaining its network,TOUA is also promoting the dynamic benefits of an open and accessible Internet. So, the broadband experience of TOUA's customers will generally not be impacted by the industry. standard network management techniques used by Tohono O'odham Utility Authority.
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At TOUA, we’re dedicated to providing dependable utilities and outstanding customer service. Contact us for details on how to set up service.
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