Need to make a payment arrangement?
If you are facing hardships, we are here to help. Please call us at (520) 383-2236 to discuss your options with our account agent.
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Water Rate Increase
During the August 2024 billing period, the Tohono O’odham Utility Authority will be implementing a new water rate schedule.
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Do you qualify for Lifeline?
Lifeline is a federal program that lowers the monthly cost of phone and internet service.
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What is Elderly and Low-Income Subsidy?
Subsidy was approved by the Legislative Council to assist qualified elderly and low-income members living on the Tohono O'odham Nation.
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Need a computer, laptop, ipad, or security cameras? We can help!
We offer new devices through our computer purchase program. Give us a call and we can review what you want, accessories as well.
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Tohono o'odham Utility Authority

Serving the Tohono O'odham Nation with Electricity, Telephone & Water Service

Utility Services From the Tohono O’odham Utility Authority

We offer the following utility services to residents of the Tohono O’odham Nation:

TOUA News

Tohono O'odham Nation Rodeo & Fair

Join us at the Tohono O’odham Nation 86th Annual Rodeo & Fair on Saturday, February 1, 2025! We will be sharing information about our services, offering TOUA swag, and raffle prizes.

This year, we’re introducing something fresh and thrilling: a gaming tournament! Stay tuned for more details.

A grey metal box on the side of a brick house containing wires that bring high speed internet service into a home

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Tohono O'odham Utility Authority

Tohono O'odham Utility Authority

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Serving the Tohono O'odham Nation with electricity, telephone, internet, cellular and water/wastewat

Represent TOUA on an ALL-EXPENSE paid trip to Washington, DC!The Tohono O’odham Utility Authority is pleased to announce that we will be sending three deserving students to Washington, D.C. this year! If you are a high school junior and your parents or guardians are customers of TOUA, you qualify to enter the essay contest and win the opportunity to visit Washington, D.C. The trip is scheduled for June 14 - 20, 2025. The winners will travel with the Arizona delegation to Washington, D.C., to view famous landmarks and historical sites and to meet with elected officials. Other activities include visiting the Capital Building and the Nation’s monuments, museums and meeting with other students from across the country. This is a great opportunity to experience Washington, D.C!The deadline for submitting an essay is Friday, February 7, 2025. If you are interested in entering, please contact Teresa Choyguha at (520) 383-5862 or teresa.choyguha@hq.toua.net. ... See MoreSee Less
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CALLING ALL GAMERS!! Get ready to level up at our very first annual gaming tournament right here at TOUA! And guess what? It’s totally FREE for all TOUA customers and their households! First come, first serve! Let the games begin!REGISTRATION DEADLINE: January 23, 2025To ENTER and for more info email: toua_tourney@hq.toua.net ... See MoreSee Less
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ALERT: Power outage affecting Cowlic & Big Fields. No estimated time of restoration. Crews are onsite. We will keep you updated. Thank you. ... See MoreSee Less
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UPDATE: Water was restored to San Xavier at 8:15 P.M. Thank you for your patience. ... See MoreSee Less
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How Do I Sign-up For Telephone Service In My Home?
You would need to come into the telephone office at TOUA and complete the new service application. There is an installation fee of $38.00 for new service. If there has never been service there before, there are two documents that are needed before installation. 1) Land Assignment 2) District Resolution.
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Does TOUA require a deposit for new utility customers?
Yes. If you have never had a bill with TOUA the deposit amount is $400 Electric/Water services. You may call TOUA’s water and electric billing department for any questions you may have regarding the deposit. If you have had any type of service with TOUA and your account(s) are in good standing your deposit will be waived. You may not have to pay the deposit if you can provide a letter of credit from a previous utility company where you were not delinquent more than twice during a 12-month period. TOUA does require a completed customer information form. This form will provide basic information necessary to establish your account, such as billing address contact information etc. Customer Information Form.pdf
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What Do I Need to Do To Get Water Service from TOUA?
New service for water and wastewater includes: A district resolution or community resolution for the home/land site authorizing all utilities to be provided is needed. This would include electric, telephone, water/wastewater, and propane. There are various factors that will affect a new water customer. It is strongly recommended that the customer come to TOUA to obtain a check list of documents needed to acquire a water service line and for access to the wastewater (sewer) system. You may call (520) 383-5831 for detailed information.
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Will TOUA fill a tank that does not belong to them?
TOUA will fill a tank that belongs to a customer, if the customer comes in to apply for service. Once an application is on file, and propane is prepaid, a delivery can be scheduled. TOUA will not deliver to a competitor’s tank (Barnettes, Amerigas, etc.)
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What is network management?
Network management is the reasonable and nondiscriminatory enforcement of network usage policies and the management of bandwidth use and capacity. Network management includes congestion and security-protocol-management. While maintaining its network,TOUA is also promoting the dynamic benefits of an open and accessible Internet. So, the broadband experience of TOUA's customers will generally not be impacted by the industry. standard network management techniques used by Tohono O'odham Utility Authority.
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At TOUA, we’re dedicated to providing dependable utilities and outstanding customer service. Contact us for details on how to set up service.
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