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Need to make a payment arrangement?
If you are facing hardships, we are here to help. Please call us at (520) 383-2236 to discuss your options with our account agent.
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Water Rate Increase
During the August 2024 billing period, the Tohono O’odham Utility Authority will be implementing a new water rate schedule.
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Do you qualify for Lifeline?
Lifeline is a federal program that lowers the monthly cost of phone and internet service.
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What is Elderly and Low-Income Subsidy?
Subsidy was approved by the Legislative Council to assist qualified elderly and low-income members living on the Tohono O'odham Nation.
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Need a computer, laptop, ipad, or security cameras? We can help!
We offer new devices through our computer purchase program. Give us a call and we can review what you want, accessories as well.
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Tohono o'odham Utility Authority

Serving the Tohono O'odham Nation with Electricity, Telephone & Water Service

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Utility Services From the Tohono O’odham Utility Authority

We offer the following utility services to residents of the Tohono O’odham Nation:

Electric

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Water

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Telephone

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Internet

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TOUA News

Tohono O'odham Nation Rodeo & Fair

Join us at the Tohono O’odham Nation 86th Annual Rodeo & Fair on Saturday, February 1, 2025! We will be sharing information about our services, offering TOUA swag, and raffle prizes.

This year, we’re introducing something fresh and thrilling: a gaming tournament! Stay tuned for more details.

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Tohono O'odham Utility Authority

Tohono O'odham Utility Authority
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Serving the Tohono O'odham Nation with electricity, telephone, internet, cellular and water/wastewat

Tohono O'odham Utility Authority

4 days ago

Tohono O'odham Utility Authority
*****WATER OUTAGE***** (MESSAGE EDITED)There is a water outage in Santa Rosa Village. The estimated time for this outage is 2-4 hours. The Water Crew is onsite repairing the main water line. Thank you for your patience as we work on restoring water back to your communities. ... See MoreSee Less
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Tohono O'odham Utility Authority

4 days ago

Tohono O'odham Utility Authority
!!!ATTENTION!!! ATTENTION!!! ATTENTION!!!!!!Planned Power Outage-San Xavier SubstationTucson Electric Power will be conducting a planned power outage on:Thursday, April 24, 2025 from 5:00 am to 7:00 am and on Friday, April 25th, 2025 from 5:00 am to 8:00 am. These outages will affect all TOUA customers in San Xavier, Mission View areas, including San Xavier Clinic and the Desert Diamond Casino & Hotel (Nogales Hwy). TEP will be removing taps on a temporary bypass, also will be installing jumpers on a 3-way structure, which is essential for TEP to continue placing power poles along Mission Road. Thank you for your patience and cooperation. ... See MoreSee Less
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Tohono O'odham Utility Authority

1 week ago

Tohono O'odham Utility Authority
⚡️National Lineman Appreciation Day⚡️Lineman work around the clock, often in dangerous conditions, to keep our communities running. Today, we say Thank You to all the lineman for all that you do. ... See MoreSee Less

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Tohono O'odham Utility Authority

1 week ago

Tohono O'odham Utility Authority
UPDATE- Power restored to San Xavier and Mission View at 6:33 a.m. Thank you for your patience. ... See MoreSee Less
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How Do I Sign-up For Telephone Service In My Home?
You would need to come into the telephone office at TOUA and complete the new service application. There is an installation fee of $38.00 for new service. If there has never been service there before, there are two documents that are needed before installation. 1) Land Assignment 2) District Resolution.
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Does TOUA require a deposit for new utility customers?
Yes. If you have never had a bill with TOUA the deposit amount is $400 Electric/Water services. You may call TOUA’s water and electric billing department for any questions you may have regarding the deposit. If you have had any type of service with TOUA and your account(s) are in good standing your deposit will be waived. You may not have to pay the deposit if you can provide a letter of credit from a previous utility company where you were not delinquent more than twice during a 12-month period. TOUA does require a completed customer information form. This form will provide basic information necessary to establish your account, such as billing address contact information etc. Customer Information Form.pdf
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What Do I Need to Do To Get Water Service from TOUA?
New service for water and wastewater includes: A district resolution or community resolution for the home/land site authorizing all utilities to be provided is needed. This would include electric, telephone, water/wastewater, and propane. There are various factors that will affect a new water customer. It is strongly recommended that the customer come to TOUA to obtain a check list of documents needed to acquire a water service line and for access to the wastewater (sewer) system. You may call (520) 383-5831 for detailed information.
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Will TOUA fill a tank that does not belong to them?
TOUA will fill a tank that belongs to a customer, if the customer comes in to apply for service. Once an application is on file, and propane is prepaid, a delivery can be scheduled. TOUA will not deliver to a competitor’s tank (Barnettes, Amerigas, etc.)
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What is network management?
Network management is the reasonable and nondiscriminatory enforcement of network usage policies and the management of bandwidth use and capacity. Network management includes congestion and security-protocol-management. While maintaining its network,TOUA is also promoting the dynamic benefits of an open and accessible Internet. So, the broadband experience of TOUA's customers will generally not be impacted by the industry. standard network management techniques used by Tohono O'odham Utility Authority.
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At TOUA, we’re dedicated to providing dependable utilities and outstanding customer service. Contact us for details on how to set up service.
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