Need to make a payment arrangement?

If you are facing hardships, we are here to help. Please call us at (520) 383-2236 to discuss your options with our account agent.

Water Rate Increase

During the August 2024 billing period, the Tohono O’odham Utility Authority will be implementing a new water rate schedule.

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Do you qualify for Lifeline?

Lifeline is a federal program that lowers the monthly cost of phone and internet service.

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What is Elderly and Low-Income Subsidy?

Subsidy was approved by the Legislative Council to assist qualified elderly and low-income members living on the Tohono O'odham Nation.

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Need a computer, laptop, ipad, or security cameras? We can help!

We offer new devices through our computer purchase program. Give us a call and we can review what you want, accessories as well.

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Tohono o'odham Utility Authority

Serving the Tohono O'odham Nation with Electricity, Telephone & Water Service

Utility Services From the Tohono O’odham Utility Authority

We offer the following utility services to residents of the Tohono O’odham Nation:

Electric

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Water

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Telephone

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Internet

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TOUA News

New General Manager

The Tohono O’odham Utility Authority Board is pleased to announce the selection of Kristan Johnson as TOUA’s General Manager. Join us in congratulating Kristan as she embarks on her new role. This is a historical milestone for the Tohono O’odham Nation as she is our very first enrolled citizen to oversee the Utility Authority.

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Tohono O'odham Utility Authority

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Serving the Tohono O'odham Nation with electricity, telephone, internet, cellular and water/wastewat

Tohono O'odham Utility Authority

7 days ago

ALERT: Water outage affecting Little Tucson area. Estimated time of outage is 2-4 hours. Crews are repairing a water main. Thank you for your cooperation.UPDATE: Water restored at 2:41 p.m. ... See MoreSee Less

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Tohono O'odham Utility Authority

1 week ago

ATTENTION!!The Water crew is onsite in Ak Chin Village repairing the main water line. The estimated time for the work to be completed is 2-4 hours. UPDATE: WATER HAS BEEN RESTORED TO AK CHIN VILLAGE.Thank you for your patience. ... See MoreSee Less

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Tohono O'odham Utility Authority

2 weeks ago

The 2024 Tohono O'odham Utility Authority Water Quality Reports or Consumer Confidence Report, which contains important information about the water source and water quality of your drinking water, are available to view online at:toua.net/water-services/quality-reports/We encourage you to pass this information along to anyone else who consumes this water, particularly those who might not have received this notice directly. For further details, please reach out to Ross Schroeder, Water Manager, at P.O. Box 816, Sells, AZ 85634,(520) 383-5897. ... See MoreSee Less

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Tohono O'odham Utility Authority

2 weeks ago

ATTENTION!! Due to a water break in the main line, the water in Santa Rosa and Palo Verde will be shut off for approximately 2-4 hours. Thank you for your patience as the crew repairs the line. ... See MoreSee Less

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How Do I Sign-up For Telephone Service In My Home?

You would need to come into the telephone office at TOUA and complete the new service application. There is an installation fee of $38.00 for new service. If there has never been service there before, there are two documents that are needed before installation. 1) Land Assignment 2) District Resolution.

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Does TOUA require a deposit for new utility customers?

Yes. If you have never had a bill with TOUA the deposit amount is $400 Electric/Water services. You may call TOUA’s water and electric billing department for any questions you may have regarding the deposit. If you have had any type of service with TOUA and your account(s) are in good standing your deposit will be waived. You may not have to pay the deposit if you can provide a letter of credit from a previous utility company where you were not delinquent more than twice during a 12-month period. TOUA does require a completed customer information form. This form will provide basic information necessary to establish your account, such as billing address contact information etc. Customer Information Form.pdf

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What Do I Need to Do To Get Water Service from TOUA?

New service for water and wastewater includes: A district resolution or community resolution for the home/land site authorizing all utilities to be provided is needed. This would include electric, telephone, water/wastewater, and propane. There are various factors that will affect a new water customer. It is strongly recommended that the customer come to TOUA to obtain a check list of documents needed to acquire a water service line and for access to the wastewater (sewer) system. You may call (520) 383-5831 for detailed information.

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Will TOUA fill a tank that does not belong to them?

TOUA will fill a tank that belongs to a customer, if the customer comes in to apply for service. Once an application is on file, and propane is prepaid, a delivery can be scheduled. TOUA will not deliver to a competitor’s tank (Barnettes, Amerigas, etc.)

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What is network management?

Network management is the reasonable and nondiscriminatory enforcement of network usage policies and the management of bandwidth use and capacity. Network management includes congestion and security-protocol-management. While maintaining its network,TOUA is also promoting the dynamic benefits of an open and accessible Internet. So, the broadband experience of TOUA's customers will generally not be impacted by the industry. standard network management techniques used by Tohono O'odham Utility Authority.

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Set Up Your Service Today

At TOUA, we’re dedicated to providing dependable utilities and outstanding customer service. Contact us for details on how to set up service.

Tohono o'odham Utility Authority

Serving the Tohono O'odham Nation with Electricity, Telephone & Water Service

Utility Services From the Tohono O’odham Utility Authority

We offer the following utility services to residents of the Tohono O’odham Nation:

Electric

Water

Telephone

Internet

TOUA News

New General Manager

Our Facebook Feed

Stay Current With Important Announcements

Tohono O'odham Utility Authority

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