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If you are facing hardships, we are here to help. Please call us at (520) 383-2236 to discuss your options with our account agent.
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The ACP is no longer accepting applications
The Affordable Connectivity Program stopped accepting new applications on February 8, 2024.

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Do you qualify for Lifeline?
Lifeline is a federal program that lowers the monthly cost of phone and internet service.

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What is Elderly and Low-Income Subsidy?
Subsidy was approved by the Legislative Council to assist qualified elderly and low-income members living on the Tohono O'odham Nation.

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Tohono o'odham Utility Authority

Providing the Tohono O'odham Nation with Electricity, Telephone & Water Service

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Utility Services From the Tohono O’odham Utility Authority

We offer the following utility services to residents of the Tohono O’odham Nation:

Electric

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Water

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Telephone

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TOUA News

Affordable Connectivity Program (ACP) Is Ending In April 2024.

The last fully funded month of ACP is April 2024. We understand this will affect your monthly bradband charges. 

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AFFORDABLE CONNECTIVITY PROGRAM

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Tohono O'odham Utility Authority

6 days ago

Tohono O'odham Utility Authority
Happy Mother’s Day from all of us at TOUA. 💐 ... See MoreSee Less

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Tohono O'odham Utility Authority

2 weeks ago

Tohono O'odham Utility Authority
Join our team!! For more information, check out our website at toua.net/careers/ ... See MoreSee Less

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Tohono O'odham Utility Authority

2 weeks ago

Tohono O'odham Utility Authority
Alert - Water outage for Santa Cruz community. Estimated time is 2-4 hours. Crews are repairing a main water line. Thank you for your patience.Update: Water was restored at 2:46 p.m. ... See MoreSee Less
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How Do I Sign-up For Telephone Service In My Home?
You would need to come into the telephone office at TOUA and complete the new service application. There is an installation fee of $38.00 for new service. If there has never been service there before, there are two documents that are needed before installation. 1) Land Assignment 2) District Resolution.
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Does TOUA require a deposit for new utility customers?
Yes. If you have never had a bill with TOUA the deposit amount is $400 Electric/Water services. You may call TOUA’s water and electric billing department for any questions you may have regarding the deposit. If you have had any type of service with TOUA and your account(s) are in good standing your deposit will be waived. You may not have to pay the deposit if you can provide a letter of credit from a previous utility company where you were not delinquent more than twice during a 12-month period. TOUA does require a completed customer information form. This form will provide basic information necessary to establish your account, such as billing address contact information etc. Customer Information Form.pdf
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What Do I Need to Do To Get Water Service from TOUA?
New service for water and wastewater includes: A district resolution or community resolution for the home/land site authorizing all utilities to be provided is needed. This would include electric, telephone, water/wastewater, and propane. There are various factors that will affect a new water customer. It is strongly recommended that the customer come to TOUA to obtain a check list of documents needed to acquire a water service line and for access to the wastewater (sewer) system. You may call (520) 383-5831 for detailed information.
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Will TOUA fill a tank that does not belong to them?
TOUA will fill a tank that belongs to a customer, if the customer comes in to apply for service. Once an application is on file, and propane is prepaid, a delivery can be scheduled. TOUA will not deliver to a competitor’s tank (Barnettes, Amerigas, etc.)
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What is network management?
Network management is the reasonable and nondiscriminatory enforcement of network usage policies and the management of bandwidth use and capacity. Network management includes congestion and security-protocol-management. While maintaining its network,TOUA is also promoting the dynamic benefits of an open and accessible Internet. So, the broadband experience of TOUA's customers will generally not be impacted by the industry. standard network management techniques used by Tohono O'odham Utility Authority.
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At TOUA, we’re dedicated to providing dependable utilities and outstanding customer service. Contact us for details on how to set up service.
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TOUA is an equal opportunity provider and employer.

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